Terms and Conditions
1. Service Scope
Elmira International Travel ("Elmira Travel") provides ticket booking services for domestic and international travel.
2. Contact Information
Nepal:
Japan:
- Phone: +81-3-6770-0994, +81-80-4803-0994, +81-80-5274-8813
3. Acceptance of Terms
By availing of our services, you confirm that you:
- Have read and understood these Terms and Conditions.
- Accept the terms in their entirety.
4. Booking Process
- All bookings are subject to availability.
- Users must provide accurate personal information (e.g., name as per passport, travel dates, and destination).
- Elmira Travel is not responsible for errors caused by incorrect information provided by the User.
5. Payments
- Payment must be completed within the stipulated time to confirm the booking.
- Non-payment may result in cancellation of the booking.
6. Cancellation Policy
- All cancellations must be communicated in writing.
- Cancellation charges may apply as per the airline or service provider’s policy.
- Elmira Travel will not refund service fees.
7. Changes to Bookings
- Changes to confirmed bookings may incur additional charges.
- Elmira Travel will assist with changes but cannot guarantee their success.
8. Responsibility
- Elmira Travel acts as an intermediary between clients and airlines/service providers.
- We are not liable for cancellations, delays, or other issues caused by third-party providers.
9. User Obligations
- Users must verify all details before finalizing their booking.
- Users must comply with immigration and visa requirements.
10. Data Privacy
Your personal information is used solely for processing your bookings and is stored securely. Please refer to our Privacy Policy for more details.
11. Governing Law
These Terms and Conditions are governed by the laws of Nepal. Disputes will be settled exclusively in Nepalese courts.
12. Limitation of Liability
Elmira Travel is not liable for indirect, incidental, or consequential damages arising from its services.
13. Amendments
Elmira Travel reserves the right to amend these Terms and Conditions at any time. Changes will be effective immediately upon posting.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.